Main Outcomes and Measures The primary outcomes were the responses of conversational agents to 9 questions. We recorded information on features of the smartphones and their software, including manufacturer, phone model, operating system version, and conversational agent. Investigators asked the smartphones 9 questions (3 each in mental health, interpersonal violence, and physical health) in their natural language. Objective To describe the responses of 4 widely used conversational agents (Siri, Google Now, S Voice, and Cortana ) to a standardized panel of questions related to mental health, interpersonal violence, and physical health.ĭesign, Setting, and Participants A pilot study followed by a cross-sectional study of a convenience sample of 68 phones from 7 manufacturers conducted from December 2015 to January 2016. Many people use their smartphones to obtain health information. Importance Conversational agents are smartphone-based computer programs designed to respond to users in natural language, thereby mimicking conversations between people.
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